Questions? We have answers.
No, we are not licensed real estate agents or brokers. We are real estate note investors. This means we buy and sell promissory notes for our own portfolio—not homes.
Q: What exactly is a mortgage note?
A: A mortgage note is a legal document that represents the borrower’s promise to repay a loan secured by real estate. When you sold a property and provided financing to the buyer (instead of them getting a bank loan), you became the note holder. This note entitles you to receive monthly payments from the buyer over the agreed term.
Q: What types of notes does Reliant Note Services purchase?
A: We currently accept residential mortgage notes only. We operate in all U.S. states except Nevada, New York, Arkansas, California, and North Carolina. There are no minimum or maximum dollar limits on the notes we purchase – we evaluate each note based on its individual merits.
Q: Can I sell my note if the borrower has missed payments?
A: Yes, we evaluate delinquent or defaulted notes on a case-by-case basis. We consider factors like the borrower’s payment history, reasons for delinquency, property value, and legal status. While these notes typically sell at a discount and require enhanced due diligence, we work with investors who specialize in these situations. Full transparency about payment issues is required before we can market your note.
Q: What percentage of my note’s value can I expect to receive?
A: Our offers typically range from 65% to 95% of the note’s remaining unpaid balance, depending on several factors:
85–95%: Performing notes with strong equity and low-risk borrowers
75–85%: Notes with some payment issues or short payment history
65–75%: Non-performing notes, high-risk borrowers, or documentation issues
Q: Do I have to sell my entire note?
A: No, you have two options. You can sell the full note (entire remaining balance) or choose a partial sale where we purchase a specific number of future payments. With a partial sale, you receive immediate cash upfront and retain the remaining future income. This option works particularly well for performing notes with strong payment history.
Q: How do you determine my note’s value?
A: We evaluate multiple factors including the borrower’s payment history, property value and equity position, interest rate, remaining term, and overall risk profile. Our valuation process typically takes 3-7 days and involves matching your note with appropriate investors in our network.
Q: How long does it take to get my cash?
A: The standard timeframe is 10 to 30 days from initial contact to cash payout, broken down as follows:
Days 1–3: Document collection
Days 3–7: Valuation and buyer matching
Days 7–14: Offer and agreement
Days 14–25: Due diligence
Days 25–30: Closing and funding
For clean, performing notes with complete documentation, we can often expedite the process to 7–10 days.
Q: What documents do I need to provide?
A: To complete your sale, we’ll need:
Promissory Note (original or copy)
Security Instrument (Deed of Trust or Mortgage)
Payment History (ledger or servicing report)
Closing/Settlement Statement (HUD-1 or ALTA)
Borrower’s contact information
Title Report or Ownership & Encumbrance Report
Insurance Binder (if available)
Your photo ID
Having these documents ready can significantly speed up the closing process.
Q: What happens after I accept an offer?
A: Once you accept our offer, we move into the due diligence phase where the buyer verifies all documentation and property details. We handle all the coordination between parties, and you’ll receive your cash at closing through a secure funding process. We keep you informed at every step.
Q: How do I get started?
A: Go to our Note Submission Form, text us at 775-901-2700 or email us at [email protected] to begin the process. We’ll discuss your situation, explain your options, and guide you through the initial document collection. There’s no obligation to proceed after receiving our evaluation.
Q: Is there any cost to get a quote?
A: No, our initial consultation and note evaluation are completely free. You only pay fees if and when you decide to proceed with the sale and we successfully close the transaction.
Q: Why should I choose Reliant Note Services?
A: We specialize in making the note selling process simple, profitable, and on your terms. We offer both full and partial purchase options, work with a network of qualified investors, and provide personalized service throughout the entire process. Our goal is to help you achieve your financial objectives while ensuring a smooth transaction experience.